Return & Storage Polices
All items are sold on an "as is" basis. Build It Green!NYC makes no warranties*, express or implied with respect to any item, including without limitation warranties of merchantability or fitness for a particular purpose. Items painted with paint manufactured prior to 1978 may contain lead paint.
Build It Green!NYC's Return Policy:
Items purchased at BIG!NYC, accompanied by a receipt, in same condition as purchased from the store, can be returned within seven (7) days for a full refund minus a 10% restocking fee, or up to thirty (30) days for store credit minus a 10% restocking fee. *Appliances over $100 have a ninety (90) day warranty for repair costs upon store manager approval. In no way does this policy apply to set decorators, film companies, or their agents. Items purchased for temporary use or a temporary installation may not be returned for a refund or store credit. All book and vinyl record sales are final.
Build It Green!NYC's Storage Policy:
Items purchased at BIG!NYC must be picked up within seven (7 days) of purchase date. After seven (7) days, items left in the store will become BIG!NYC property and will be resold. Customer may receive 50% of original price of an item in store credit within thirty (30) days of purchase, for purchased items that have been left in the store for more than seven (7) days. Customers will not be notified or reminded about stored items reclaimed by BIG!NYC.
No Rental Policy:
Build It Green!NYC has suspended all rentals until further notice.